Complaint recording
360° complaint recording
To provide you with the simplest possible complaints process for our products, we have integrated a 360° web complaint feature in our online portal. This will improve the complaints process in several respects.
Advantages when recording complaints:
- shorter response times; shorter processing times; greater process transparency; faster delivery of replacement goods - on request directly to the installer
Procedure:
First select your trade:
Wholesaler
Complaint recording for wholesalers
Retailer
Complaint recording for retailers, trade, installers
Any questions?
You can find your number here to contact us.