CHECKLIST

Complaint recording

360° complaint recording

To provide you with the simplest possible complaints process for our products, we have integrated a 360° web complaint feature in our online portal. This will improve the complaints process in several respects.

Advantages when recording complaints:

  • shorter response times; shorter processing times; greater process transparency; faster delivery of replacement goods - on request directly to the installer

Procedure:

First select your trade:

Wholesaler

Complaint recording  for wholesalers

More information

Retailer

Complaint recording  for retailers, trade, installers

More information

Any questions?

You can find your number here to contact us.